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Transfer your domain to ConnByte
You want to move your domain without your website or email going down? It is easier than many think. Your domain stays the same – only the provider changes. Here you see what you need and how long it takes.
Start transferHow to move your domain
Get the auth code
You get the auth code (also AuthInfo or transfer code) from your current provider, usually in the customer area. It is like a password for your domain.
Remove the lock
For some extensions, e.g. .com, the domain is locked against transfers ("transfer lock"). Turn the lock off at your old provider. .de has no such lock.
Enter it at ConnByte
Click "Start transfer", enter your domain and the auth code and complete the order.
How long does the transfer take?
It depends on the extension:
- .de:
- usually right away, once the auth code is correct.
- .com, .net and other international extensions:
- usually up to 5 days, because the old provider can still approve.
What does the transfer cost?
What a transfer at ConnByte costs depends on the extension. The prices for all extensions are in the price table. For .com and other international extensions the term is usually extended by one year with the transfer.
What happens to website and email?
Your domain moves, your website and mailboxes do not move automatically. So that nothing goes down:
Check beforehand where your DNS records are. If they are at the old provider, write the records down (e.g. A record for the website, MX record for email).
Mailboxes at the old provider often end with the contract there. Back up important emails beforehand.
Not sure? Write to us before the transfer – we look at it together with you. Contact support
Frequently asked questions about domain transfers
- Can I move my domain without an auth code?
- No, the auth code is required. It proves that you are allowed to move the domain. For .de, the auth code is valid for 30 days.
- How long does a domain transfer take?
- A .de domain usually moves right away, once the auth code is correct. For .com and other international extensions it can take up to 5 days.
- Is my website offline during the transfer?
- No, if the DNS records are correct. The domain only changes the provider. Check beforehand where your records are (see above).
- Do I have to cancel at my old provider?
- Do not cancel the domain itself, otherwise it can be deleted. You can end the contract with the old provider after the successful transfer.
- Can I move a domain I just registered right away?
- For .de, yes. For .com and many international extensions a transfer is locked for up to 60 days after the registration or the last transfer.
- What does the transfer cost?
- It depends on the extension. All prices are in the price table.
Ready for the transfer?
Auth code at hand? Then the order takes only a few minutes.
Questions? Contact support